Case Studies

These Case Studies have been developed collaboratively in New Zealand around real life solutions to local situations. 

How to use these case studies as a learning opportunity

  1. Read and examine the case thoroughly. Take notes, highlight relevant facts, underline key problems.

  2. Focus your analysis. Identify two to five key problems.

  3. Uncover possible solutions.

  4. Select the best solution.

Culture Change Improved Workplace Health and safety
Fork-Lift-Jobs-NZ.jpg

Our challenge was to transform the safety culture of the organisation to improve workplace health and safety. We had a high level of lost time injuries, a lack of personal responsibility for health and safety amongst the workers, and supervisors were not demonstrating good safety behaviours. It was also evident that our manual handling roles were strenuous to perform, staff turnover was high, and the company culture was low.

Read about the steps taken that made a real difference 

Wellbeing in a Covid World
At the Supermarket

As Managing Director of a medium-sized service organisation, the challenge of keeping our teams safe and connected quickly moved from the team’s physical safety and protection to emotional and mental well-being support. We had to understand the common work-related and personal factors that can add stress during a pandemic, particularly feeling safe in the ‘office bubble’ and emotional exhaustion, otherwise known as ‘Covid Fatigue’.

Read how the dynamic was changed

Continuous Improvement at Delmaine Fine Foods 
Delmaine driver safe zone.jpg

Delmaine’s primary site in Mount Wellington, Auckland is home to the manufacturing and distribution of ‘European-inspired but New Zealand made’ food products such as dips, hummus, and shelf sauces.

Delmaine employs 180 staff. Their operations are over 3 shifts, 5 days a week.

There are 2 forkhoists that transit from the warehouse area and the back of site on a regular basis and there is an average of 20-30 trucks that access the site per day to be loaded and unloaded in the loading bay area. A common critical risk for many in the sector is the movement of vehicles and mobile plant where people may be present. Delmaine, like many in the sector, is aware of the risk this presents and is currently on a journey of improvement. Read more about their journey