COVID-19 Frequently Asked Questions
What identification is required to accompany essential workers?
There is no ‘official’ or standard identification card that is required. Police will take a reasonable approach and endeavour to confirm the role of anyone spoken to, for example by the individual producing a letter of authorisation on company letterhead. It is also recommended that your “Safe In Store” pass is carried at all times.
What is an essential service business?
Fast Moving Consumer Goods businesses are essential. The definition is, "businesses involved in the supply, delivery, distribution and sale of food, beverage and other key consumer goods (but not takeaway shops). For a more detailed description on essential businesses please visit www.covid19.govt.nz
Where should I register my food business as an essential service?
Food businesses should have already registered with MPI. Here are two documents from MPI protecting workers and essential services that MPI has circulated to give you an idea of what you will need to demonstrate in order to show you have plans in place as an essential service to maintain safety. MPI sets up a register for safe practice for essential COVID-19 businesses.
Is your essential service business finding it hard to get support services?
Contact the leadership team members of the businesses that usually provide supporting services. The Food & Grocery Council is happy to write letters for members to this effect.
Do you have technical food, labelling, composition, or manufacturing questions?
Contact the volunteer experts at firstname.lastname@example.org
During COVID19 what Health and Safety guidance can I provide to our merchandisers working in grocery stores?
Who can I contact if I am able to support stores to restock/merchandise?
How do I get specialist advice in relation to cleaning my factory?
Where can I get up-to-date information on the road transport industry in regards to freight movement?
What are deemed essential and non-essential services in relation to transport?
How can I get access to additional metro trucks?
Who do I talk to about airfreight or other export issues?
PPE - Personal Protective Equipment
What Personal Protective Equipment (PPE) is required for my essential workers?
What are my responsibilities around providing Personal Protective Equipment (PPE) as an employer of merchandisers?
How can retailers support merchandiser Personal Protective Equipment (PPE) and equipment needs?
As a leader who can I talk to or get good advice from about challenges in my business during Covid-19?
Who do I contact should I become aware of any potential shortages in the grocery supply/supply chain?
baby formula/pet food
breakfast cereals (hot and cold)