Critical Risk Management Programme and Governance


What does good look like?

Every executive, manager, and worker, as well as the owners of every business has a legal responsibility to keep people safe.

Join ShopCare and Terry Johnson* (General Manager Health, Safety and Wellbeing, The Warehouse Group), on one of the dates below in a special webinar. We will cover key elements and share insights, on the fundamentals of a critical risk management programme, that can drive visibility in your organisation, and provide assurance to your leadership team and board of the efficacy of the programme.


This webinar is aimed at providing insights to what good looks like for all CEO’s, MD’s, Country Managers, Supply Chain Leads, Health and Safety Leads, Human Resource Leads, and Legal Advisors.


*Terry Johnson LinkedIn has led H&S strategy and governance for national and international organisations, including The Warehouse Group, Fonterra, DuPont, and clients of Simpson Grierson.


1 Hour webinar details:

  • 25 June 2021 at 11 am - Complete

  • 29 July 2021 at 10 am

  • 31 August 2021 at 10 am

  • 30 September 2021 at 1 pm


Do not miss out on this valuable opportunity to engage with a highly experienced industry leader on critical risk management and governance.

If you are a business leader with Health and Safety responsibilities, you should attend this webinar.



Has your business identified it's critical risks? 

Critical risks are 'things that can seriously harm or kill you in the workplace'. ShopCare is currently working on a project to identify critical risks and controls so we can share best practice with industry, and we need your help.

In the first ever industry review, we have collected critical risks from multiple retail, manufacturing, and supply chain businesses. This represents over 130,000 workers.


We have identified the 7 most common critical risks, which are presented below.

For each critical risk, the bullet points indicate the most common risks within that category, as reported by industry members


We are continuing to gather data on both critical risks and controls.


Light passenger vehicles

  • Collision events - vehicle vs vehicle

  • Collision events - vehicle vs pedestrian

  • Grey fleet


Site traffic management

  • Collision events - vehicle vs pedestrian

  • Collision events - vehicle vs vehicle

  • Collision events - vehicle vs fixed object


Hazardous substances

  • Handling of hazardous substances

  • Asbestos

  • Transport of hazardous substances

  • Anhydrous ammonia refrigeration

  • Storage of hazardous substances

  • Fire/explosion



  • Falling objects

  • Stacking collapse


Working at heights

  • Falling


Heavy vehicles

  • Collision events - vehicle vs vehicle

  • Dock operations

  • Collision events - vehicle vs pedestrian

  • Fatigue/impairment



  • Safety - entanglement & crushing

  • Safety - automated & robotic machines

As we continue to gather information on critical risks and controls, and expand our data set, we will share the research results here. Check back in soon!