Critical Risks Management

Critical risks are things that can seriously harm or kill you in the workplace.

Has your business identified it's critical risks? 

ShopCare is currently working on a project to identify critical risks and controls so we can share best practice with industry.

In the first ever industry review, we have collected critical risks from multiple retail, manufacturing, and supply chain businesses. This represents over 130,000 workers.


We have identified the 7 most common critical risks. For each critical risk, the bullet points indicate the most common risks within that category, as reported by industry members


We are continuing to gather data on both critical risks and controls, and we need your help

Site Traffic Management

  • Collision events - vehicle vs pedestrian

  • Collision events - vehicle vs vehicle

  • Collision events - vehicle vs fixed object

Hazardous Substances

  • Handling of hazardous substances

  • Chemical

  • Asbestos

  • Transport of hazardous substances

  • Anhydrous ammonia refrigeration

On Road Driving Safety

  •  High and low-speed vehicle vs vehicle

  • High and low-speed vehicle vs pedestrian

  • Grey fleet

Working at Heights

  • Falling

Mobile Plant and Equipment

  •  Loading & unloading of trucks and MPE

  • Working with MPE

  • High & low-speed vehicle vs vehicle

  • Vehicle vs Pedestrian

  • Vehicle vs terrain

Machine Safety and Guarding 

  • Entanglement & crushing

  • Automated & robotic machines

Transport, Trucks 

  • High & low-speed vehicle vs vehicle

  • Dock operations

  • Vehicle vs Pedestrian

  • Fatigue / Impairment


The hierarchy of control (HOC) is a system for controlling risks in the workplace. It is a step-by-step approach to eliminating or reducing risks and ranks risk controls from the highest level of protection and reliability through to the lowest and least reliable protection. 

Here are some examples of the hierarchy of controls that you can use in your risk management

HOC Structure.jpg



Loss of Control of a Light Passenger Vehicle (LPV)

Car Lot

Working at

Forklift Maintenance


What does good look like ?

Join ShopCare and Terry Johnson, (General Manager Health, Safety and Wellness at The Warehouse Group), for a special webinar where we will cover key elements and share insights on the fundamentals of a critical risk management programme. This can help you drive visibility in your organisation and provide assurance to your leadership team and board of the efficacy of the programme.


This webinar provides insights to 'what good looks like' for all CEO’s, MD’s, Country Managers, Supply Chain Leads, Health and Safety Leads, Human Resource Leads, and Legal Advisors. Do not miss this valuable opportunity to engage with a highly experienced industry leader on critical risk management and governance.

Register now for the final Webinar on this topic at 10am 2nd November 2021


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