Frequently asked questions
What identification is required to accompany essential workers?
What is an essential service business?
Where should I register my food business as an essential service?
Is your essential service business finding it hard to get support services?
Do you have technical food, labelling, composition or manufacturing questions?
During COVID19 what Health and Safety guidance can I provide to our merchandisers working in grocery stores?
Who can I contact if I am able to support stores to restock/merchandise?
How do I get specialist advice in relation to cleaning my factory?
Where can I get up-to-date information on the road transport industry in regards to freight movement?
What are deemed essential and non-essential services in relation to transport?
How can I get access to additional metro trucks?
Who do I talk to about airfreight or other export issues?
PPE - Personal Protective Equipment
What Personal Protective Equipment (PPE) is required for my essential workers?
What are my responsibilities around providing Personal Protective Equipment (PPE) as an employer of merchandisers?
How can retailers support merchandiser Personal Protective Equipment (PPE) and equipment needs?
As a leader who can I talk to or get good advice from about challenges in my business during Covid-19?
Who do I contact should I become aware of any potential shortages in the grocery supply/supply chain?
If you are a producer of any of the following items and note any potential/projected shortfall, please contact the Food & Grocery Council New Zealand
baby formula/pet food
breakfast cereals (hot and cold)